At Light of Venus, your privacy and security is of utmost importance to us, and to the continuous on going relationship we have with the shopper.
We respect and understand your concern for privacy and one of our missions is to make sure that all information you choose to share with us is handled in the most safe and responsible manner.
We have undertaken to create a safe online environment and implemented security standards to establish a comfortable and safe shopping environment you deserve.
This privacy policy is designed to inform you of what information Light of Venus collects, why we collect such information and how we use the information we collect.

Changes to the Privacy Policy

If we decide to change our privacy policy, we will show a small ‘updated’ sign besides the privacy policy link on the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
Light of Venus encourages you to occasionally review this page to be informed of how we are protecting your information. If you have questions or concerns about policy changes, you can contact the Light of Venus customer service department at support@lightofvenus.com or 983-300-9091.
Your privacy is very important to us.

In general, you can browse our Web Site without telling us who you are or revealing any personally identifiable information about yourself. Personally identifiable information means any information that may be used to identify an individual, including, but not limited to, a first and last name; home, office, billing or other physical address; an email address; phone number or other contact information; and a credit card number and expiration date.
When you submit your personally identifiable information to us, you are giving us your consent to the collection, use and disclosure of your personally identifiable information as set forth in this privacy policy.
We declare that Light of Venus does not sell, trade or rent your personally identifiable information to third-parties, unless you have granted us permission to do so.

Communications : If you provide Light of Venus with personally identifiable information, this information may be used to communicate to you information regarding Light of Venus and its products and services. For example, we may communicate to you information regarding promotions, surveys, contests, sweepstakes or product or service updates. Your personally identifiable information may also be used to improve and customize our Web Site's content, layout and services. These uses improve and customize our interactions with you to better meet your needs.
In addition to the uses set forth above, if you contact one of our Diamond and jewelry consultants (and provide personally identifiable information to the consultant) or submit a request or inquiry through our Web Site, we will use your information to respond to your inquiry or request and to provide you with any other additional information that we believe may be helpful or interesting to you.

If you place an order with Light of Venus, in addition to the uses set forth above, we will use your personally identifiable information to confirm your order, prevent and detect fraud or abuse, respond to your requests or inquiries, provide you with other administrative information regarding your order and provide you with any other information we deem helpful or interesting to you.
If you do not want to accept communications from Light of Venus you may choose to opt-out of receiving such communications; please see the "Choice/Opt-Out" section below for more information.

Internal Use : We may compare and review your personally identifiable information for errors, omissions and accuracy. We may also use your personally identifiable information internally to improve our marketing and promotional efforts, Web Site content and product offerings. Your personally identifiable information may also be used internally to conduct internal research on our users' demographics, interests, behavior and generally to better understand and improve the usability, performance and effectiveness of our Web Site and our marketing programs.

Compliance with Law and Fraud Protection : We may collect and disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may collect and possibly share personally identifiable information and any other information available to us in order to investigate, prevent or take action regarding illegal activities, suspected scam, situations involving potential threats to the physical safety of any personal or as otherwise required by law. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.

Service Providers : We may share your personally identifiable information with authorized third party partners, agents and contractors. For example, if we need to ship something to you, we must share your name and address with a shipping\courier company.

Examples of other third parties that we may share your personal information with include: web hosting companies, data analysis firms, affiliates if any, third party consulting or marketing firms and e-mail service providers. Additionally, if you use a credit card or other financing alternative to place an order with Light of Venus, to confirm and process your order we will share your personally identifiable information with such financing company, payment processors, and processing banks. These third parties only receive personally identifiable information if such information is needed to perform the required function(s), and they are not authorized to use any personally identifiable information for any other purpose(s) other than the purpose(s) set forth by Light of Venus. We only provide third-parties with the minimum amount of personally identifiable information, i.e. information necessary to complete the requested service, product or transaction.

Special Events : If you choose to participate in a special event (for example, a promotion, contest, etc.), Light of Venus may share you’re personally identifiable information with those organizations participating in the applicable event. Typically, these third parties do not use your information for any other purpose other than to manage the event. In some cases these third-party partners may send you promotional materials regarding their products and services. In these cases, you will be given the opportunity to opt-out, and not have your personally identifiable information shared with that third-party partner.
If at any time you choose to enter a Light of Venus feedback contest and allow us to post your feedback on our Web Site, we will remove your feedback from our Web Site at any time if you send your request via e-mail to support@lightofvenus.com.