At Light of Venus, your privacy and security is of utmost importance to us, and to the continuous on going relationship we have with the shopper.
We respect and understand your concern for privacy and one of our missions is to make sure that all information you choose to share with us is handled in the most safe and responsible manner.
We have undertaken to create a safe online environment and implemented security standards to establish a comfortable and safe shopping environment you deserve.
Light of Venus encourages you to occasionally review this page to be informed of how we are protecting your information. If you have questions or concerns about policy changes, you can contact the Light of Venus customer service department at firstname.lastname@example.org or 983-300-9091.
Your privacy is very important to us.
In general, you can browse our Web Site without telling us who you are or revealing any personally identifiable information about yourself. Personally identifiable information means any information that may be used to identify an individual, including, but not limited to, a first and last name; home, office, billing or other physical address; an email address; phone number or other contact information; and a credit card number and expiration date.
We declare that Light of Venus does not sell, trade or rent your personally identifiable information to third-parties, unless you have granted us permission to do so.
Communications : If you provide Light of Venus with personally identifiable information, this information may be used to communicate to you information regarding Light of Venus and its products and services. For example, we may communicate to you information regarding promotions, surveys, contests, sweepstakes or product or service updates. Your personally identifiable information may also be used to improve and customize our Web Site's content, layout and services. These uses improve and customize our interactions with you to better meet your needs.
In addition to the uses set forth above, if you contact one of our Diamond and jewelry consultants (and provide personally identifiable information to the consultant) or submit a request or inquiry through our Web Site, we will use your information to respond to your inquiry or request and to provide you with any other additional information that we believe may be helpful or interesting to you.
If you place an order with Light of Venus, in addition to the uses set forth above, we will use your personally identifiable information to confirm your order, prevent and detect fraud or abuse, respond to your requests or inquiries, provide you with other administrative information regarding your order and provide you with any other information we deem helpful or interesting to you.
If you do not want to accept communications from Light of Venus you may choose to opt-out of receiving such communications; please see the "Choice/Opt-Out" section below for more information.
Internal Use : We may compare and review your personally identifiable information for errors, omissions and accuracy. We may also use your personally identifiable information internally to improve our marketing and promotional efforts, Web Site content and product offerings. Your personally identifiable information may also be used internally to conduct internal research on our users' demographics, interests, behavior and generally to better understand and improve the usability, performance and effectiveness of our Web Site and our marketing programs.
Compliance with Law and Fraud Protection : We may collect and disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may collect and possibly share personally identifiable information and any other information available to us in order to investigate, prevent or take action regarding illegal activities, suspected scam, situations involving potential threats to the physical safety of any personal or as otherwise required by law. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.
Service Providers : We may share your personally identifiable information with authorized third party partners, agents and contractors. For example, if we need to ship something to you, we must share your name and address with a shipping\courier company.
Examples of other third parties that we may share your personal information with include: web hosting companies, data analysis firms, affiliates if any, third party consulting or marketing firms and e-mail service providers. Additionally, if you use a credit card or other financing alternative to place an order with Light of Venus, to confirm and process your order we will share your personally identifiable information with such financing company, payment processors, and processing banks. These third parties only receive personally identifiable information if such information is needed to perform the required function(s), and they are not authorized to use any personally identifiable information for any other purpose(s) other than the purpose(s) set forth by Light of Venus. We only provide third-parties with the minimum amount of personally identifiable information, i.e. information necessary to complete the requested service, product or transaction.
Special Events : If you choose to participate in a special event (for example, a promotion, contest, etc.), Light of Venus may share you’re personally identifiable information with those organizations participating in the applicable event. Typically, these third parties do not use your information for any other purpose other than to manage the event. In some cases these third-party partners may send you promotional materials regarding their products and services. In these cases, you will be given the opportunity to opt-out, and not have your personally identifiable information shared with that third-party partner.
If at any time you choose to enter a Light of Venus feedback contest and allow us to post your feedback on our Web Site, we will remove your feedback from our Web Site at any time if you send your request via e-mail to email@example.com.
IP Address : When you visit our Web Site, Light of Venus collects your IP address to help diagnose problems with its server, administer and tune the operation of its Web Site, analyze trends, track traffic patterns, gather demographic information for aggregate use, and track the date and duration of each session within our Web Site. Your IP address may also be used in combination with your personally identifiable information for credit fraud protection and risk reduction.
Additionally, Light of Venus may use third-party advertising or content delivery companies to serve ads or images on our Web Site or on other web sites on the World Wide Web. These companies may use web beacons to place a persistent cookie on your computer. Doing this allows the third party to recognize your computer each time you visit certain pages or emails and compiles anonymous information. Information collected through these third-party advertising companies is anonymous.
Light of Venus does not knowingly collect personal information from minors under the age of 18. If we learn that we have collected personally identifiable information from a minor under the age of 18, we will delete that data from our systems.
Light of Venus is committed to the protection of the personally identifiable information that you share with us. We utilize a combination of security technologies, procedures and organizational measures to help protect your personally identifiable information from unauthorized access, use or disclosure. For example, we store the personally identifiable information you provide on computers with limited and controlled access. Additionally, when we transfer sensitive personal information (for example, credit card information) over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology.
If the personally identifiable information Light of Venus has gathered from you changes or you would like to revise such information, we will gladly correct or update any personal data you have previously provided to us. To request a change or update to your personal information, please send an e-mail to firstname.lastname@example.org or call our helpline on 983-300-9091 between 10am to 10pm on all days.
We want to communicate with you only if you want to hear from us. To opt-out of receiving communications from Light of Venus: (1) select "unsubscribe" on our subscription status page and enter the requested information; or (2) make your request in person by contacting us on our helpline number 983-300-9091 or by e-mail at email@example.com.
For viewing the terms and conditions of Light of Venus, please check the Terms of Usage page.
Last Updated on 10th July 2009.